Auto Batching process Live EPC PSP

We are currently implementing an auto-batching process for PSP, under which the following steps should be followed when dealing with partners:

FAQs

1. When will we try to create a batch via autobatching?

   1.   The auto-batching will create the batches on D+2 where D is the current date. If a batch cannot be created on D+2 then it will try on D+3 and so on.

   2. For example: A partner got a strike on 15th July, the first batch that we will try to create would be on 17th July. 

1. Till when will we try to create a batch via autobatching?

   1. This is configured across category teams. 

   2. For example, if a category gives the config as up to 7 days we will try to create a batch.  A partner got a strike on 15th July, the first batch that we will try to create would be 17th July onwards. However, trainer bandwidth was not available, and we were unable to create a batch. We will keep on trying till 23rd July till a batch is created. 

1. Can partners be backfilled in an ongoing batch?

   1.  Yes, partners can be backfilled in an upcoming batch.

1. Can we extend the duration of an existing batch?

   1.   No, an RT batch cannot be extended.

1. How will the partner attendance be marked in a batch?

   1. For offline slots, a QR code will be there for Partners to scan at the start time and end time of the batch. This will mark the attendance for that particular day. 

What happens if a partner drops off from an ongoing batch or the booking is canceled?

Training Slots & Attendance Guidelines:

        1st Training Slot

• Present: Allowed to start working the next day.

• Absent: Calendar will be blocked until the next training slot.

         2nd Training Slot

• Present: Allowed to start working the next day.

• Absent: Calendar will be blocked until the next training slot. Consent must be given by the partner on the app

           3rd Training Slot

• Present: Allowed to start working the next day.

• Absent: Placed under the Performance Improvement Plan (PIP) in the current cycle.

Additional Notes:

If absent in two consecutive training slots, the partner must provide consent in the app then only next slot will be book.

Missing the 3rd training slot results in being placed under PIP, impacting future opportunities.

If the training status is not marked ticket needs to be pending until the status is updated.

Q PSP Training when and where ?