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Cancellation Fee /CNR
Cancellation fees/CNR fee are paid to all partners only twice per month.
FBCE: root request has NR (No Response) or NS (No Show). Then, in such cases, the customer is not charged a cancellation fee.
If the root request has NR or NS, the partners will not receive the cancellation fee.
If the booking got rescheduledor he has recevie a rescheduled booking than partner will not get cancellation fee.
| Configs | key | CUSTOMER'S PENALTY_AMOUNT | PROVIDER_COMPENSATION_AMOUNT | WINDOW_in Mins |
| Category | City |
|
|
|
carpenters_density | ALL | 50 | 25 | 180 |
| city_bangalore_v2 | 50 | 25 | 180 |
| city_delhi_v2 | 50 | 25 | 180 |
| city_hyderabad_v2 | 50 | 25 | 180 |
electrician_density | ALL | 50 | 25 | 180 |
| city_bangalore_v2 | 50 | 25 | 180 |
| city_delhi_v2 | 50 | 25 | 180 |
| city_hyderabad_v2 | 50 | 25 | 180 |
epc_stores_automation | city_delhi_v2 | 100 | 50 | 180 |
| city_delhi_v2 | 100 | 50 | 180 |
| furniture_assembly | ALL | 100 | 50 | 180 |
| ikea_furniture_assembly | ALL | 100 | 50 | 180 |
| inverter_repair | ALL | 100 | 50 | 180 |
| mixer_grinder | ALL | 100 | 50 | 180 |
| pest_control | ALL | 200 | 100 | 180 |
| plumbers | ALL | 100 | 50 | 180 |
plumbers_density | ALL | 50 | 25 | 180 |
| city_bangalore_v2 | 50 | 25 | 180 |
| city_delhi_v2 | 50 | 25 | 180 |
| city_hyderabad_v2 | 50 | 25 | 180 |
| termite_control | ALL | 50 | 25 | 120 |