Updated: 12 September 2025
Cancellation Fee /CNR
Cancellation fees/CNR fee are paid to all partners only twice per month.
FBCE: root request has NR (No Response) or NS (No Show). Then, in such cases, the customer is not charged a cancellation fee.
If the root request has NR or NS, the partners will not receive the cancellation fee.
If the booking got rescheduledor he has recevie a rescheduled booking than partner will not get cancellation fee.
| Configs |
key |
CUSTOMER'S PENALTY_AMOUNT |
PROVIDER_COMPENSATION_AMOUNT |
WINDOW_in Mins |
| Category |
City |
|
|
|
carpenters_density |
ALL |
50 |
25 |
180 |
| city_bangalore_v2 |
50 |
25 |
180 |
| city_delhi_v2 |
50 |
25 |
180 |
| city_hyderabad_v2 |
50 |
25 |
180 |
electrician_density |
ALL |
50 |
25 |
180 |
| city_bangalore_v2 |
50 |
25 |
180 |
| city_delhi_v2 |
50 |
25 |
180 |
| city_hyderabad_v2 |
50 |
25 |
180 |
epc_stores_automation |
city_delhi_v2 |
100 |
50 |
180 |
| city_delhi_v2 |
100 |
50 |
180 |
| furniture_assembly |
ALL |
100 |
50 |
180 |
| ikea_furniture_assembly |
ALL |
100 |
50 |
180 |
| inverter_repair |
ALL |
100 |
50 |
180 |
| mixer_grinder |
ALL |
100 |
50 |
180 |
| pest_control |
ALL |
200 |
100 |
180 |
| plumbers |
ALL |
100 |
50 |
180 |
plumbers_density |
ALL |
50 |
25 |
180 |
| city_bangalore_v2 |
50 |
25 |
180 |
| city_delhi_v2 |
50 |
25 |
180 |
| city_hyderabad_v2 |
50 |
25 |
180 |
| termite_control |
ALL |
50 |
25 |
120 |