Customer Pending Charges Recovery/ Miscellaneous charges

This fee is deducted from Partner's payout against a customer request when that customer has cancelled any COD request previously , this fee is applied to recover cancellation fee for previously cancelled request. 

If Partner contacts for the same kindly ask the Partner to collect this amount from customer which will be auto added in the invoice. Even the Customer will be able to see this payment in the final invoice. 

In case Partner is unable to convince the customer for making this payment, then Agent need to call the customer and convince the Customer to make payment.

 Note: This deduction is done to recover cancellation fee from customer, it will not impact partner's earning .

In  Case Customer is still not convinced to make payment then kindly  fill out this form and the same is deducted from the current partners payout. 

Partners receive miscellaneous charges in their payout as an incentive. 
Response sheet
TAT for same is  24 hrs