On Job Issues (30)

• Customer Plan Change- Cancel/Reschedule
• Pro cannot deliver - Accident/Medical/Emergency/Any other issue
• Out Of Scope
• Regenerate Invoice
• Customer Not Paying

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Lead/ Demand (7)

• Getting less leads
• EPC Hyperlocal Lead Commission Deduction
• Hyperlocal Lead Commission Deduction Furniture Assembly Category
• unable to pause job
• SKU Missing

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Profile (27)

• Auto Batching process Live EPC PSP
• Rating below Threshold
• TnS_impersonation fraud
• Not eligible for exclusive leads
• Category/Filter/City - Add/delete/change

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Payout (13)

• Payout Hold / Payout not received/Delayed Payout
• Cancellation Fee /CNR
• MG Subscription - EPC For Growth City
• Pest Control Deductions
• SME/Non SME Revisit Payment

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product business (3)

• Order Delivery Status
• Damage/Defective/Incorrect Order Refund SOP
• Undelivered showing as delivered

TDS Deduction (1)

• TDS Deduction